Develop your understanding of customer service. Learn the skills necessary to meet the needs of customers and to create an environment that encourages customer loyalty. This course is intended for anyone who works with customers (either internal or external) on a daily basis.
This is a teacher-directed online (distance education) course delivered via OntarioLearn.com. Please ensure you are familiar with the technology requirements specific to this course. Teacher support via email and technical support via phone will be available.