This certificate expands on the Advanced Help Desk Certificate by exploring hardware, software, networking and the Windows Server. Learn to install and configure the network operating system and services available to the Windows Server. Also learn to install a web server, configure it and secure it. Explore basic troubleshooting techniques. George Brown College has partnered with LearnKey Training to offer you a dynamic and engaging self-paced learning experience. For more information, contact the Continuing Education Technology department at 416-415-5000, ext. 4861, or cetech_distance@georgebrown.ca.

This certificate prepares you to provide third-level support in a help desk environment.

COMP 9566 (Comprehensive A+ 2009) replaces both COMP 9455 (A+ 2009 I) and COMP 9456 (A+ 2009 II), which are no longer available.

Compulsory Courses (Nine)
COMP 9566   Comprehensive A+ 2009 (online)
COMP 9447   Network+ (online)
COMP 9481   Security+ (online)
COMP 9454   Telephone Communication (online)
COMP 9446   Troubleshooting Desktop Applications (online)
COMP 9452   Troubleshooting Windows (online)
COMP 9550   Windows Server – Active Directory (online)
COMP 9552   Windows Server – Administration (online)
COMP 9551   Windows Server – Network Infrastructure (online)