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Tour Operations Management Certificate
 
Revised

formerly Tour Guide Certificate
This certificate is intended to help those actively pursuing employment in tour operations management gain essential skills and to help busy working professionals in the industry upgrade their skill sets. Specially designed to be completed in as few as four consecutive semesters, this intensive certificate gives you exposure to both core George Brown College curriculum and industry-relevant content and encourages bridging into an appropriate full-time hospitality program. For more information, contact the Continuing Education Hospitality & Culinary Arts department at 416-415-5000, ext. 2517, or cehospitality@georgebrown.ca. You are also invited to attend an information session.

Career Opportunities:

With tour guide training, you can look forward to a career as a local, regional, domestic or international tour guide. Your knowledge could also help you become a tour operator, destination guide, travel agent or tour planner.

Advanced Standing:

This certificate shares the bulk of its requirements with the other Operations Management certificates (Catering, Food and Beverage, Front Office, Hotel, Housekeeping, Kitchen, Special Events, Tourism and Leisure). If you complete this certificate and wish to obtain any other Operations Management certificate, you only need to complete four additional courses.

Certificate Completion:

We recommend that you complete the compulsory courses in the order shown below. However, the order in which you complete the required courses is only restricted by prerequisite requirements.

Compulsory Courses (Ten)
All of the following:
HOST 9028   Smart Serve (online)
HOSF 1180   Emergency First Aid and Heartsaver CPR
HOST 1131   Career Readiness
One of the following:
COMM 1008   College English
COMM 1138   College English (online)
All of the following:
MATH 1103   Hospitality Mathematics
One of the following:
HOST 9072   Basic Sanitation
HOST 9082   Basic Sanitation
All of the following:
HOST 9067   Tour Dimensions
HOST 9077   Tour Research
HOST 9068   Tour Communication
HOST 9069   Tour Delivery and Guest Relations

Elective Courses (Choose Two)
GHUM 1083   Art of Eating and Dining
ACCT 2030   Financial Management for Hospitality
ACCT 1039   Hospitality Accounting
MARK 2012   Hospitality Marketing
HRM 2016   Human Resources for Hotel Management
HOST 2025   Leadership Skills
GSSC 1049   Trends and Issues in Tourism

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